Privacy & Security

Your Privacy Is Important to ChiefAim

In the course of serving you as an individual client or as someone associated with a corporate or institutional client, ChiefAim may obtain personal information about you. Obtaining this information is important to our ability to deliver the highest level of service to you, but we also recognize that you expect us to treat this information appropriately.

This policy describes the types of personal information we may collect about you, the purposes for which we use the information, the circumstances in which we may share the information and the steps that we take to safeguard the information to protect your privacy. As used throughout this policy, the term “ChiefAim” refers to ChiefAim Business Creators.

The Sources of Information

The personal information we collect about you comes primarily from the account applications or other forms and materials you submit to ChiefAim during the course of your relationship with us. We may also collect information about your transactions and experiences with ChiefAim relating to the products and services ChiefAim provides. 

The Information We Have about You

If you deal with ChiefAim in your individual capacity (e.g. as a private client), or as a settlor/trustee/beneficiary of a trust, or as an owner or principal of a company or other investment vehicle established to invest on your behalf or on behalf of your family, etc., the typical information we collect about you would include:

  • Your name, address and other contact details; 
  • Your age and occupation
  • Financial information, including source of wealth, investment experience and objectives, risk tolerance and, in certain jurisdictions, representations required under applicable law or regulation concerning your financial resources; 
  • A personal identifier such as, depending on your country of residence, your Social Security Number.
  • If you are an employee/officer/director/principal, etc. of one of our corporate or institutional clients, the typical information we collect about you personally would include:
  • Your name and contact details;
  • Your role/position/title and area of responsibility; and 
  • Certain identifying information (e.g. passport photo, etc.) as required by laws and regulations addressing money laundering and related matters.

Of course, you are not required to supply any of the personal information that we may request. However, failure to do so may result in our being unable to open or maintain your account or to provide services to you. While we make every effort to ensure that all information we hold about you is accurate, complete and up to date, you can help us considerably in this regard by promptly notifying us if there are any changes to your personal information.

Our Use of Your Personal Information

We may use your personal information to:

  • Administer, operate, facilitate and manage your relationship and/or account with ChiefAim. This may include sharing such information internally as well as disclosing it to third parties, as described in the following two sections, respectively;
  • Contact you or, if applicable, your designated representative(s) by post, telephone, electronic mail, facsimile, etc; 
  • Provide you with information (such as investment research), recommendations, or advice concerning products and services offered by ChiefAim; and 
  • Facilitate our internal business operations, including assessing and managing risk and fulfilling our legal and regulatory requirements.

If your relationship with ChiefAim ends, ChiefAim will continue to treat your personal information, to the extent we retain it, as described in this policy.

Disclosures of Your Personal Information within ChiefAim

In order to provide efficient and reliable services and to improve product and service options available to you, more than one entity within ChiefAim may be given, or given access to, your personal information. For example, one ChiefAim entity might share your information with another as part of its arranging for the performance of services. When so sharing your personal information, we adhere to applicable legal and industry standards regarding the protection of personal information. Additional information on how your personal information is protected while within ChiefAim is provided below, under Information Security: How We Protect Your Privacy.

Disclosures of Your Personal Information to Third Parties

ChiefAim does not disclose your personal information to third parties, except as described in this policy. Third party disclosures may include sharing such information with non-affiliated companies that perform support services for your account or facilitate your transactions with ChiefAim, including those that provide professional, legal or accounting advice to ChiefAim. Non-affiliated companies that assist ChiefAim in providing services to you are required to maintain the confidentiality of such information to the extent they receive it and to use your personal information only in the course of providing such services and only for the purposes that ChiefAim dictates.

We may also disclose your personal information to fulfill your instructions, to protect our rights and interests and those of our business partners or pursuant to your express consent. Finally, under limited circumstances, your personal information may be disclosed to third parties as permitted by, or to comply with, applicable laws and regulations; for instance, when responding to a subpoena or similar legal process, to protect against fraud and to otherwise cooperate with law enforcement or regulatory authorities or with organizations such as exchanges and clearinghouses.

You should know that ChiefAim will not sell your personal information.

Information Security: How We Protect Your Privacy

ChiefAim is committed to protecting the privacy and confidentiality of your personal information. We limit access to your personal information to authorized ChiefAim employees or agents and, as described above in Disclosures of Your Personal Information to Third Parties, our service providers are held to stringent standards of privacy. We also maintain physical, electronic and procedural safeguards to protect the information against loss, misuse, damage or modification and unauthorized access or disclosure. 

Other Privacy Policies or Statements; Changes to Policy

This policy provides a general statement of the ways in which ChiefAim protects your personal information. You may, however, in connection with specific products or services offered by ChiefAim, be provided with privacy policies or statements that supplement this policy. This policy may be changed from time to time to reflect changes in our practices concerning the collection and use of personal information.